Data Collection and Use

We may collect and record certain aggregated technical information when you use our website, including but not limited to:

Operating system details
Browser type and version
Domain name and IP address
Referring and exit URLs
Pages visited and time spent on the website

This information is primarily used to monitor, improve, and enhance your online experience.

Sensitive Personal Data

If, in the course of using our services, you provide eSomeni with personal information relating to:

Racial or ethnic origin
Religious beliefs or similar opinions

(“Sensitive Data”), we will not disclose this information to any third party without your express prior consent.

Accuracy of Personal Information

You must ensure that all personal information you provide is accurate, complete, and up to date. Where registration is required, details must include your real name, address, and any other requested information.

You agree to notify eSomeni promptly of any changes so that our records may be updated accordingly.

You are solely responsible for the personal information you provide. We may take any action we deem necessary if such information may cause eSomeni to suffer loss, liability, or commercial damage.

Payment Information and Security

Any information provided in connection with transactions, including:

Credit or debit card numbers
Expiry dates
Billing or delivery addresses

will be used by us, or by authorized third parties acting on our behalf, solely to process transactions.

These details are stored on secure, encrypted servers and may be used to facilitate and personalize future transactions.

While we take reasonable measures to protect your information, we cannot guarantee absolute security of information disclosed online. You accept the inherent risks of online transactions and agree not to hold eSomeni responsible for security breaches unless caused by our negligence, and only to the extent permitted by law.

Account Responsibility

Members of any eSomeni membership area are entirely responsible for:

Maintaining the confidentiality of their login credentials
All activities conducted under their account

Members agree to indemnify and hold harmless eSomeni from any liability arising from misuse of their account.

You must notify us immediately of any unauthorized use of your account or any known security breach.

Data Storage

eSomeni data is stored on controlled servers with limited access. Your information may be stored and processed by Kenya Web Experts.

Refund Policy – Events

If an event sold on www.esomeni.com is cancelled or rescheduled:

Reasonable efforts will be made to notify customers
Attendees may be offered an alternative event or a refund

Payment must be received in full before the event.

Cancellations made more than 10 working days before the event qualify for a full refund
Cancellations made within 10 working days are liable for the full fee
Delegate substitutions are accepted with written or email notice

For inquiries, email info@esomeni.com

Refund Policy – Books and Learning Resources

Damaged Goods

All goods must be inspected upon delivery. Claims for damaged or incorrect items must be made within 24 hours of receipt.

eSomeni will cover postage costs for returning damaged or incorrect items and dispatching replacements.

Returns

Items may be returned within seven (7) days of receipt for exchange or refund.

Customers are responsible for return postage costs
Refunds cover the item cost only, excluding original postage
Returned goods must be in a saleable condition

For assistance, email info@esomeni.com

Airing Policy (Author Earnings)

eSomeni receives 30% of each item sold
The author receives 70%

Payouts are issued within 24 hours of request, or authors may choose to accumulate earnings and withdraw monthly.

Refund Policy – Downloads

Refunds are not offered for downloads unless the item is defective.

If a downloaded item is defective, please email hr@esomeni.com and include:

Item title
SKU number

Changes to These Terms and Conditions

eSomeni may amend these terms from time to time. Any substantial changes to the use of personal information will be communicated by posting a notice on this website.